Malevich's strategy of successful communication and cooperation in Outstaffing
What strategies does the Malevich team use for clear and effective interaction between the client and the outstaffing team?
We define communication channels
We define communication channels that contribute to the smooth exchange of information. This may include the use of project management software, instant messaging platforms, and video conferencing tools. The availability of designated channels ensures timely and organized communication.
We communicate regularly and transparently
Schedule regular meetings to update the project and discuss progress to keep all parties informed.
We define roles
We clearly outline the roles and responsibilities of the client and the outstaffing team. Setting clear expectations for deliverables, tasks, and deadlines helps ensure clarity and maximize potential bottlenecks or overlaps in responsibilities.
We set realistic expectations
We set realistic and achievable expectations from the start. We openly communicate the scope of the project, deadlines and any restrictions. In this way, all parties understand what can be achieved within the given resources and time frame.
We provide feedback
We encourage active listening and providing feedback from the client and the outstaffing team. We listen to each other's different points of view, problems, and suggestions to ensure effective problem-solving and continuous improvement. We regularly provide constructive feedback to support cooperation and adapt to new conditions.
Video conferencing platforms such as Zoom or Google Meet
Instant messaging platforms: Slack
Project management software: Jira
Virtual whiteboard and brainstorming tools: Miro
Tools for sharing files and collaborating on documents: Google Drive, Dropbox
Maximum success of outstaffing These tools enable us to work with the client using the outstaff model with maximum efficiency
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